Modern Veterinary Mentorship

SELF STUDY COURSE

10 RACE-approved Non-Interactive Non-Medical CE hours

CE Type: Self Study Course

Tuition: drip.vet - $199.00

I am a VIN Member

Instructors:

  • Stijn Niessen, Professor Internal Medicine, Royal Veterinary College London, Internist and Director, VIN Veterinary Mentorship Academy; 
  • Yaiza Forcada Honorary Senior Lecturer in Small Animal Internal Medicine, Royal Veterinary College, London, Internist and Director, VIN Veterinary Mentorship Academy; 
  • Lance Roasa Veterinarian and Attorney, drip.vet co-founder; 
  • Bree Montana Veterinarian and Certified Compassion Fatigue and Suicide Prevention Professional; 
  • Daniel Tipney Training Director, VetLed, Head of Culture, Patient Safety and Human Factors.

Description:

Professional, high quality mentorship can make the difference between creating a stable, effective, happy veterinary team with low staff turnover and a clinic struggling to provide optimal clinical outcomes, job satisfaction, as well as attract and keep staff.

This course provides an in-depth look at what is needed to provide high-quality mentorship in the veterinary field; course tutors all have extensive experience and/or training in mentorship in the veterinary field. Both good mentorship theory and practice, including examples, will be discussed.

Learning Objectives:

Upon completion of the course, the participant should be able to:

  • Define an effective mentor-mentor relationship.
  • Understand the different types of mentorship described in the literature.
  • Design a personalized mentorship program with structure and flexibility.
  • Define the socratic method of teaching.
  • Explain how a reflective approach to teaching can encourage interaction and develop life-long learners.
  • Describe how to use the socratic method and other reflective approaches while interacting with mentees.
  • Discuss ways to maintain personal boundaries for mentors and how not to overstep these boundaries.
  • Understand the communication needs of recent veterinary graduates.
  • Describe how to properly conduct “Crucial Conversations” that are emotionally charged and high-stakes.
  • Establish a relationship that invites communication through transparency.
  • Illustrate different ways to establish a mentor-mentee relationship.
  • Describe and compare different approaches to mentorship and how each can be successful.
  • Discuss ways to troubleshoot when the mentor-mentee relationship encounters roadblocks.
  • Explore the gap between possessing clinical skills and being able to deliver these skills to achieve the best patient outcomes.
  • Understand the significance of veterinary human factors and how non-technical skills can reduce errors and improve patient safety.
  • Visualize the connection between non-technical skills, wellbeing, systems/processes and organizational culture and the impact on clinical outcomes, team motivation and operational efficiency.
  • Outline key indicators that show a lack of wellbeing and learn how to approach them with the mentee.
  • Describe how to approach a conversation about wellbeing and work-life balance.
  • Discuss the importance of self care and different approaches to achieve it.
  • Review key aspects of suicide awareness for oneself and for others.
  • Illustrate the different ways to establish a mentor-mentee relationship.
  • Describe and compare different approaches to mentorship and how each can be successful.
  • Discuss ways to troubleshoot when the mentor-mentee relationship encounters a roadblock.
  • Review the skill of active listening: listening with the intent to hear and not to reply.
  • Discuss how to ask the right questions: ascertaining, understanding and helping others understand what they need to know. Use a structured framework to gauge an individual’s competence.
  • Illustrate how to check in at a personal level and provide constructive feedback.
  • Understand emotional responses and their impact in clinical work, supporting interns to feel in control when things are out of control.
  • Set objectives and follow up effectively: when to spoon-feed and when to encourage independence.
  • Understand the role of systems thinking: looking beyond the individual.
  • Learn the essential aspects for a safety culture in practice.
  • Explore alternatives to blame culture.
  • Introduce of the concept of psychological safety.
  • Balance learning with accountability when adverse events are reviewed.
  • Introduce learning beyond failure.
  • Learn the answers to common questions regarding mentorship.

Curriculum

Preview course curriculum by clicking the "Preview" button below.


  Section 1 - Establishing an Effective Mentor-Mentee Relationship
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  Section 2 - Establishing Boundaries in a Mentor-Mentee Relationship
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  Section 3 - Communication and Mentorship
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  Section 4 - The Practical Side to Mentorship: Conversations with Veterinary Mentors
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  Section 5 - Introduction to Veterinary Human Factors
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  Section 6 - Workplace Culture
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  Section 7 - Overview of Mentoring Skills Training
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  Section 8 - The Serious Side of Mentorship: Mental Health and Suicide Awareness
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  Section 9 - The Practical Side to Mentorship: Example Scenarios
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  Modern Veterinary Mentorship Quiz
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